Returns & Shipping Policy

Returns & Shipping Policy main image Returns & Shipping Policy image

Free Shipping* Conditions

When you spend over $150

and

The product weighs less than 5kg

and

It can fit into a A3 satchel

 

Returns & Shipping Policy

 

Our returns will be individually assessed and will conform with state and ferderal policy.

Please contact us as soon as you notice the item is damaged or faulty and return within 14 days.

Should the product be faulty or defective on arrival we will offer you, full replacement or full refund invluding postage.

Contact us on service@wollongongservicecompany.com.au.

 

Shipping Policy

 

Please be advised that once an order has been processed, we are unable to amend or cancel the order, due to the fast processes we have in place. Should you wish to return an order, please do so within 14 days and follow the process on returns page.

Please select the appropriate shipping option for your product to avoid delays and additional charges.

In stock items will be shipped within 1 business day.

Available items will be shipped within 3-7 business days.

Any items on backorder will be advised on ordering.

Any questions please contact service@wollongongservicecompany.com.au.